1. Shipping Zones and Delivery Times
We ship within Spain and Portugal through the NACEX courier company. Delivery times vary depending on the destination area:
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Valencian Community and Murcia (Spain) : 24 - 72 hours.
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Balearic Islands (Spain) : 24 - 72 hours.
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Canary Islands (Spain) : 2 - 5 days.
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Iberian Peninsula and Portugal (Spain and Portugal) : 24 - 72 hours.
2. Shipping Costs
Shipping costs apply depending on the destination area:
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Valencian Community and Murcia : €4.76 (free shipping for orders of €70 or more).
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Balearic Islands : €11.60 (free shipping for orders of €70 or more).
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Canary Islands : €25.17.
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Iberian Peninsula and Portugal : €5.22 (free shipping for orders of €70 or more).
3. Order Processing and Tracking
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Orders are processed within a maximum of 24 business hours after payment confirmation.
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Once shipped, the customer will receive a tracking number to track the status of their order.
4. Delivery Conditions
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It is the customer's responsibility to provide a correct and complete delivery address.
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If the package cannot be delivered due to an incorrect address or the recipient's absence, the courier company will attempt a new delivery. If delivery is unavailable after several attempts, the order will be returned to the sender, and the customer will be responsible for any additional reshipping costs.
5. Delivery Delays
While we work to meet estimated delivery times, we are not responsible for delays caused by the courier company, adverse weather conditions, or periods of high demand.
6. Contact
For any questions regarding shipping, please contact us at vicentellopis08@gmail.com .