Terms and conditions

1. General Information

This document regulates the terms and conditions under which products are sold in the Vicente Llopis online store.

  • Headline : Vicente Llopis

  • NIF : 33498520D

  • Address : Calle Monóvar 62 C-3, CP 03206, Spain

  • Email : vicentellopis08@gmail.com

  • Activity : Online footwear sales

2. Products and Availability

The store offers both in-stock and on-demand products. Product availability is indicated on each product listing. If a product is unavailable after purchase, the customer will be notified and may opt for a full refund or replacement of a similar product.

3. Prices and Payment Methods

The prices listed in the store include applicable taxes and are expressed in euros (€). Accepted payment methods include:

  • Credit/Debit Card

  • PayPal

  • Bank transfer

Payment must be made in full before the order is shipped.

4. Shipping and Delivery Times

  • In-stock items : Will ship within 2-5 business days.

  • On-demand products : Will be manufactured and shipped within 30-40 business days.

  • Orders will be shipped via courier companies and the customer will receive a tracking number.

  • We are not responsible for delays caused by the courier company.

5. Return Policy

The customer has the right to withdraw from the purchase within 15 calendar days of receiving the order, provided the product has not been used and is returned in its original packaging. For more details, see our Return Policy .

6. Warranty

All products come with a two-year warranty, in accordance with current legislation. The warranty covers manufacturing defects, but not damage caused by misuse or normal wear and tear.

7. Customer Service

For any questions, complaints, or issues related to your purchase, please contact us at vicentellopis08@gmail.com .

8. Applicable Law and Jurisdiction

Purchases made through this online store are governed by Spanish law. In the event of a dispute, the parties submit to the Courts and Tribunals of Alicante, unless otherwise provided by applicable law.